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How to reset your password (For recipients)
In this article, we explain the process of resetting the password for a recipient in the user portal.
1. Navigate to your user portal:
2. Click on the Forgot password? option:
3. You should get the following output:
4. Enter your email address or username and select the Reset Password button:
5. You should receive the following email in your related email inbox:
6. Click on the Reset My Password button:
7. You will be prompted with the following window.
8. Put the new password twice in order to confirm it and click on Save:
9. As we can see, the password has been updated!
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