# Email Campaigns

## Email Campaigns Guide

In this article, we explain the process of creating and initiating **Email Campaigns.** With these campaigns, companies can distribute phishing emails to their employees in order to evaluate whether they pose any potential risk to the organisation.

{% embed url="<https://vimeo.com/icsi/email-campaigns?share=copy>" %}

**1.** To create a **new** Email Campaign, click on the **New Campaign** button.

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FnwSw6wu8Aagi7FWIGg4m%2FEmail_Campaigns_Guide_1.png?alt=media\&token=dc2e7348-7dbc-41bb-a8e4-d647747d167d)

**2.** Enter a **Campaign Name:**

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FHDqLGiXL9NqJ2melvjYW%2FEmail_Campaigns_Guide_2.png?alt=media\&token=5436af44-e711-411e-91d8-51f53e1cc1b0)

**3.** Even though it is optional, we suggest that during the campaigns you add a “clickers” group. This is essentially where all the clickers (any user that clicks on any links included in the phishing campaign) will be stored. Thus, it is preferred to use an **empty** group so you can distinguish the high-risk employees.

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FR9SNJ3hK1qIVzMHzQHOU%2FEmail_Campaigns_Guide_3.png?alt=media\&token=a422415b-878a-4aab-ac9f-07aa07d38101)

To learn more about groups, click on the following [link](https://docs.cyberawaresecurity.com/admin-portal/groups) for the corresponding article.

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**4.** You can also enter a **Description:**

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FeAyulOOZPrNKk8KPANMM%2FEmail_Campaigns_Guide_4.png?alt=media\&token=9676fb17-8f92-4b34-a387-7e09adcadfff)

**5.** For demonstration purposes, we entered the details and selected an empty group called **Recipients.**

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FqgtkK75QAs5BXS2riVlC%2FEmail_Campaigns_Guide_5.png?alt=media\&token=c54c709d-33de-41b2-8226-5e1065d66e37)

**6.** Let’s click on **NEXT STEP** to proceed to the **Templates** phase:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FP6bLW8PqdqbOxzVpRRH8%2FEmail_Campaigns_Guide_6.png?alt=media\&token=a95e551f-d874-422d-a578-623a5f04ec16)

Alternatively, we can navigate to the next step(s) by directly selecting them.

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FBkUlYGFlg4lX4FaADMPs%2FEmail_Campaigns_Guide_7.png?alt=media\&token=ad311ad6-aeaf-4c7c-9504-306821be0cab)

**7.** Select **Use specific template**, then click **Select template** to manually choose the email template for your campaign. This template defines the content recipients will receive when the email campaign is delivered.

Alternatively, you can enable **Use randomized template**. When this option is selected, the system automatically chooses different templates for each recipient from the available system templates. Template selection is based on the language specified in each recipient’s profile, ensuring recipients receive content in the appropriate language without any manual configuration. This helps personalise campaigns at scale while maintaining consistent language targeting.

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2Fz7eiuJGOJi8koEcKIjBV%2Frandom_templates.png?alt=media&#x26;token=1d9d102e-fe25-4e4d-b43f-692356abe28e" alt=""><figcaption></figcaption></figure>

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FqKCbFV10737UCZXtGTHl%2FEmail_Campaigns_Guide_9.png?alt=media&#x26;token=648799a5-7e52-422c-aff0-f197bd351352" alt=""></div>

**8.** In this instance, we don’t have any custom templates, but we can use any of the system templates:

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FjWh2HtBK5ZczJNXKXWyf%2FEmail_Campaigns_Guide_10.png?alt=media&#x26;token=5e40fd33-b49d-4dfa-b369-167b46f42daa" alt=""></div>

**9.** Scroll at the bottom and select different pages to list other templates:

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FZRx142sXQToTh3ildJNY%2FEmail_Campaigns_Guide_11.png?alt=media&#x26;token=25a2c891-1a2d-4a11-b83b-427be979c46c" alt=""></div>

**10.** You can always filter the templates from the search box or through the filtering options in the menu:

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2Fslyytl78JI7LgMrEJe23%2FEmail_Campaigns_Guide_12.png?alt=media&#x26;token=3b516f12-4c35-4607-ac63-372d171fe898" alt=""></div>

**11.** Let’s use the **Booking** template:

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FqazBMZa56bIW7mjpOJo9%2FEmail_Campaigns_Guide_13.png?alt=media&#x26;token=f67802ff-9fbf-4138-ab6e-7c0681dff5dd" alt=""></div>

**12.** Click **OK** to confirm your choice or **Cancel** to negate the process.

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FPVQJqilVGiWJI2kPsxIC%2FEmail_Campaigns_Guide_14.png?alt=media&#x26;token=f4ebff39-8069-4324-929d-20babf8a5b81" alt=""></div>

**13.** After the confirmation, we get the following preview:

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FWfdwtfgyj8qKDYtrdCEL%2FEmail_Campaigns_Guide_15.png?alt=media&#x26;token=486878a7-d255-487c-96cb-2dfb6410b976" alt=""></div>

You can alternatively create and use custom email templates. For further guidance regarding email templates click on this [link](https://docs.cyberawaresecurity.com/admin-portal/email-templates).

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**14.** To select a landing page, click on the **Select page** button:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FU7LYdAFlpJcnZSGiG6l7%2FEmail_Campaigns_Guide_16.png?alt=media\&token=36ed7585-d599-470f-91e8-87fb93d5e475)

**15.** As always, you can select a custom template but, in our case, we will select one from the system templates:

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FvLHajK1YFwYXFFjTpyVz%2FEmail_Campaigns_Guide_17.png?alt=media&#x26;token=996ed89a-1509-4755-a9a4-1d0851438ef4" alt=""></div>

**16.** Let’s use the matching landing page of the email template for **Booking:**

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FfQth3qmuFJkx1R9FFOat%2FEmail_Campaigns_Guide_18.png?alt=media&#x26;token=f6aab14d-c42f-4ce4-9f01-bfb257694435" alt=""></div>

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FEus5yHL2mRDAa4VuGYiH%2FEmail_Campaigns_Guide_19.png?alt=media&#x26;token=e59b7525-b7b2-4b19-894c-4802db2e088f" alt=""></div>

**17.** Click on the indicated option to open the landing page in a new tab on the browser.

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2Fc2FAgoLD0GbDsOVk3hVD%2FEmail_Campaigns_Guide_20.png?alt=media\&token=a3ca4e2e-d4a4-4767-b8ce-fc7ef75a81dd)

This will display how the user actually sees the corresponding page:

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FYYXhSKfVfYI7eKxUpkVk%2FEmail_Campaigns_Guide_21.png?alt=media&#x26;token=36ee7ba9-883a-4ce2-838a-23f6bade93b8" alt=""></div>

**18.** To disable the landing page, just click on the following button:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2Fi8llrWHrT5eoAFdIFuXx%2FEmail_Campaigns_Guide_22.png?alt=media\&token=3f5d9964-553d-4a5e-b676-418d9e4bec9e)

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F1AUivQ27KFZ0SkdqizrS%2FEmail_Campaigns_Guide_23.png?alt=media\&token=cbfe08f8-c477-46d4-a0fc-d07664c5511e)

**19.** Furthermore, you have the option to use an attachment payload. To do this, just click on the indicated box:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F1LloOScXg1Vwi2bXcM7L%2FEmail_Campaigns_Guide_24.png?alt=media\&token=372b97dc-9d19-4db3-a097-065494930e34)

**20.** Click on **Add** to view the available options:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FhytECtZ0yFj1MIjCgOFf%2FEmail_Campaigns_Guide_25.png?alt=media\&token=bd334af1-49ae-4a99-84ab-85ccb229315a)

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2Fi0Ql2ukeIrJMiafDa0fO%2FEmail_Campaigns_Guide_26.png?alt=media\&token=214918a9-8f43-4dba-b1f8-a288b9282f84)

**21.** You can also set a custom name for that file, so it appears as a normal document they would expect:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FEVcRtN43XcbpFnSVP5sx%2FEmail_Campaigns_Guide_27.png?alt=media\&token=56d41dfb-9b56-4bfb-ac39-54b0d1fa99bb)

**22.** For this example, let us use both a landing page and an attachment:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F6dFGmDnbSB7sHG4rJ0EJ%2FEmail_Campaigns_Guide_28.png?alt=media\&token=501efb87-4c71-48fa-940c-e88e3494ed0b)

**23.** You can click on the **trash can** symbol to remove the file:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FZQj7TVXkdVVhqr8eGGd2%2FEmail_Campaigns_Guide_29.png?alt=media\&token=cc7a1aa1-7a52-41b7-9e1f-aff151438b3e)

**24.** Moreover, you can tick the following box in order to redirect the target user. If the target accesses the attached document which contains the macros, they will be redirected to the specified landing page for that campaign:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FeXOainB73b1offLuiDvx%2FEmail_Campaigns_Guide_30.png?alt=media\&token=09ae2d5e-ac06-4d57-9fdb-9d78aa82d32c)

**25.** When you finish the process, scroll to the bottom of the page, and click on **NEXT STEP** to proceed or **PREVIOUS** to go back to the previous step.

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FodfXPFuSO0mvgphtlLjy%2FEmail_Campaigns_Guide_31.png?alt=media\&token=e1566290-2a64-4bfc-8a5e-f18888742e43)

**26.** Proceed to the next step called **Recipients:**

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FBclCGjWzLQwyvuo96ZU2%2FEmail_Campaigns_Guide_32.png?alt=media\&token=80fac4d4-926e-4526-b28b-283032721f58)

**27.** Select the target group for the campaign.

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F3dG5flldPzzlYjq2PGlO%2FEmail_Campaigns_Guide_33.png?alt=media\&token=184d9073-4848-4f1a-8d69-945213e51dc3)

**28.** You may selectively **add** or **remove** specific users from the campaign just by ticking or unticking the boxes found beside their records:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FQYCHLackfwzj1kJ8wDoT%2FEmail_Campaigns_Guide_34.png?alt=media\&token=4cd25abc-57b3-4930-9717-a7fc3ededd73)

For this example, we will leave everything as it is and will proceed to the **Schedule** step:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2Fz5wQaKtRpasZ3tC2vIrD%2FEmail_Campaigns_Guide_35.png?alt=media\&token=aea60ad9-8b9d-476e-bc8a-dd7c8ab19c72)

**29.** From the following option, we can select the **Launch Date** for the campaign. In other words, the starting time initiating the phishing email distribution.

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FXdHEiaRFAlKq19vkalos%2FEmail_Campaigns_Guide_36.png?alt=media\&token=db44f1e4-035a-46b7-8405-a0f6f872b7d6)

**30.** Furthermore, we can set the **through date** for the phishing campaign. No further emails will be sent afterwards.

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FHhztIYwGnQVqbURjuewU%2FEmail_Campaigns_Guide_37.png?alt=media\&token=f1c43c35-0745-4824-8c64-7b6be9c7e094)

The platform calculates the number of emails to be distributed in relation to the campaign interval frame and sends the phishing emails accordingly.

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**31.** Select a **Timezone** for the campaign and proceed to the final step.

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FBFDkdf2a2Iu2q2Q6TD9O%2FEmail_Campaigns_Guide_38.png?alt=media\&token=12d630a6-2a76-4850-9e13-09de57858b49)

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FIdRXOWlgWXWh83YfjBoH%2FEmail_Campaigns_Guide_39.png?alt=media\&token=3c7537db-0351-42bb-97de-112f795c1053)

**32.** Click on the indicated button to view the landing page instead:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FeHLkE5GM8OkQdqTmSdBT%2FEmail_Campaigns_Guide_40.png?alt=media\&token=a446d89f-3790-4611-8506-3a21e79d4609)

**33.** Once again, click on the following button to view the landing page on your browser:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FKWXObjEcpNw0i2c2yBTH%2FEmail_Campaigns_Guide_41.png?alt=media\&token=af9000f5-0cd4-464f-a658-d3e9ed9c341e)

**34.** Scroll down and select the **URL** for your landing page. Different domains are available:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FfE8dIiI5dmKpgG65KRV0%2FEmail_Campaigns_Guide_42.png?alt=media\&token=0e2bda65-7c07-40ad-aa28-25bd216581f7)

**35.** In this instance, we’ve chosen the **<https://bookiing.online>** domain and the default **SMTP** sending profile:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FrBfdCKA8uTRPwl5wx82k%2FEmail_Campaigns_Guide_43.png?alt=media\&token=1e258807-7276-48d3-8cc2-e7134c1f3c46)

If you would like to use a **Default Profile** for the SMTP sending profile, you will then have to **whitelist** the corresponding **hostname** and **IP** address.

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**36.** Alternatively, you may select a **Custom SMTP Profile:**

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FeN5Mz2IRktasTSBBMiPv%2FEmail_Campaigns_Guide_44.png?alt=media\&token=a5d9b3e3-48d3-44d1-ba64-ec5ac6621dc2)

For further details on custom SMTP profiles, navigate to the [SMTP Profiles Guide](https://docs.cyberawaresecurity.com/admin-portal/smtp-profiles) article.

&#x20;

**37.** We will choose a **Default Profile** and will enter a **spoofed** Email Address and Name as a sender (as long as the domain is registered and valid).

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FPXswQG9il9RnBY55XPNH%2FEmail_Campaigns_Guide_45.png?alt=media\&token=67e3666c-3f68-43f6-b4bd-083ffdde9ae2)

**38.** Before launching the campaign, we can test whether the emails can reach the target inbox. To do that, click on the **Send Test Email** button:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F2lY0jnnINJEd1nQAs3BT%2FEmail_Campaigns_Guide_46.png?alt=media\&token=9ed49b62-78b9-446e-88e9-de2f2ad1b8de)

**39.** Fill the details required and click on **Send.**

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FrYzmYIiMzmKkQuwatYGo%2FEmail_Campaigns_Guide_47.png?alt=media&#x26;token=72cceeda-6956-426b-bb78-1c85005c023a" alt=""></div>

**40.** Finally, select the **LAUNCH** button to **start** the email campaign.

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FcD62UdLuUo3gMKdWWaGe%2FEmail_Campaigns_Guide_48.png?alt=media\&token=a6d1f222-7773-4bd5-869c-87ed8d063b02)

**41.** Click on **Launch** to confirm your actions:

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F2MPQfgrUrkPR6jqmwSXF%2FEmail_Campaigns_Guide_49.png?alt=media&#x26;token=8190e950-3087-4492-97b8-daba243575a6" alt=""></div>

**42.** On the confirmation prompt that pops up, click **OK.**

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FtC6q6MZImKEZAr4vJSFe%2FEmail_Campaigns_Guide_50.png?alt=media&#x26;token=118ace29-6947-4cd6-bb6d-543ad67f10a1" alt=""></div>

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FpmPFP8q6t6n2uIsVynS9%2FEmail_Campaigns_Guide_51.png?alt=media\&token=60b143aa-8f83-47f9-bba1-25157f954407)

**43.** To view **more than 10** entries in a single page, just click on the **drop-down list:**

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FhffcgkojhRNSykls5JIe%2FEmail_Campaigns_Guide_52.png?alt=media\&token=c33d017a-46c6-4ddc-aadd-f42f5ed892c1)

**44.** Email has been sent as expected:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FVISv6Hsdki4n5PueM5wp%2FEmail_Campaigns_Guide_53.png?alt=media\&token=9d9fb6b3-47a9-4032-a101-3a5f42a569a6)

**45.** Click on the arrow prior to the user’s first name to view more details:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F4y4So1rp9Pneu211qxuH%2FEmail_Campaigns_Guide_54.png?alt=media\&token=8eaec789-7ae5-4c34-bb5f-88d7b672c3e1)

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FuZ4kX1OlLzSGZDxxolnC%2FEmail_Campaigns_Guide_55.png?alt=media\&token=eca98316-d431-464f-8d9f-a3b11ffa5c24)

**46.** You can **reload** the results in real time using the **Refresh** button:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FeKC02pDUsgeBVp96zG0t%2FEmail_Campaigns_Guide_56.png?alt=media\&token=aee6934e-b522-4a06-8986-c494842ce33e)

**47.** When we refresh the page, we see that the user has opened our phishing email:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F7BeWmwh3HCMMtP8FvdKw%2FEmail_Campaigns_Guide_57.png?alt=media\&token=2089ad75-0a0b-4b9d-bbd6-48f9ca564527)

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FekWHm9XKSdCLCIVF2Oqq%2FEmail_Campaigns_Guide_58.png?alt=media\&token=2655d34d-b1ea-4a4f-9eff-58155d422626)

**48.** Furthermore, there is a **timeline** of the campaign at the bottom of the page:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FZoSeQnhcKpdRpt7iHbon%2FEmail_Campaigns_Guide_59.png?alt=media\&token=7426c09b-8325-4bc6-8aa8-9f28feadb9dc)

**49.** We also have the ability to **export** a **report** signifying the campaign’s current status in an **excel** format file. Click on the **Report** button:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FgqS6Vao8XxDAXoFCtPpU%2FEmail_Campaigns_Guide_60.png?alt=media\&token=20b9bbff-3d9b-44ca-92a2-0f349488c458)

**50.** You can generate either a **Results** or a **Raw Events** file:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2Fp1OzshnUA9MVJxgKpFFt%2FEmail_Campaigns_Guide_61.png?alt=media\&token=535ee189-4732-4a54-ba73-e8d15b1f0095)

**51.** Click on them in order to download:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FfjuzWPnjGEAHKyPsoXGl%2FEmail_Campaigns_Guide_62.png?alt=media\&token=4f3f9691-fb69-4e1a-b6e5-a72bd1f541a0)

**52.** Let’s open the **Results** file to see how it looks like:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FAPgjTnWw3Rmu3Ra6KGQD%2FEmail_Campaigns_Guide_63.png?alt=media\&token=9b342661-2bd4-4e99-ab80-1f6f877ec2b4)

**53.** On the other hand, the **Raw Events** is structured as follows:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FcchSKxe6ccJSk1AidPbm%2FEmail_Campaigns_Guide_64.png?alt=media\&token=659b8f62-0792-45c2-b81d-c93333f45e29)

**54.** The target has eventually **clicked** on a link from the campaign:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F8iufcuZCQzGJzeUyeJou%2FEmail_Campaigns_Guide_65.png?alt=media\&token=6bd290f2-2134-4b6b-a5d5-c007c5d5e06b)

**55.** As a result, the platform managed to retrieve some information (version) in regard to the target’s system and browser:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FCkWffUuG4eIxPT6CwZ9p%2FEmail_Campaigns_Guide_66.png?alt=media\&token=9df22ad0-25ed-4ae0-accc-ab49b8b5000b)

**56.** Our target has also **submitted** some **data:**

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FvrD8PIujKQFRhQXLzlxJ%2FEmail_Campaigns_Guide_67.png?alt=media\&token=0f4790ea-82c7-45c5-9607-b0e2579eb808)

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2Fy8VqrWJLSX3lcbWuFMNg%2FEmail_Campaigns_Guide_68.png?alt=media\&token=60c1354c-9245-44e4-af0b-c4f78ef4c622)

**57.** If the **landing page** of the campaign has **capturing passwords enabled,** we will be able to view the details. We just have to click on the **View Details** button:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2Fh3yjRb3WPmnAxQsHuoee%2FEmail_Campaigns_Guide_69.png?alt=media\&token=2a4c2f36-a766-4a85-9025-d6a8c0923a4f)

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FyeT8SacWGmNcIk5OIIWZ%2FEmail_Campaigns_Guide_70.png?alt=media\&token=e068c64f-e387-49d0-acef-674f9fc68788)

**58.** Moreover, if passwords were indeed captured, we could also choose to **Replay Credentials:**

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FZCWb1qWBQi9r8Loof2Vr%2FEmail_Campaigns_Guide_71.png?alt=media\&token=b207fbcc-9dda-4de7-960c-3418588beeae)

**59.** A window will then pop up, prompting you to enter any site you want. The platform will then proceed to submit the captured data in order to check whether the credentials of that user can be used for **unauthorised** access.

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F1V21DNzlnQ0kkRlhpokh%2FEmail_Campaigns_Guide_72.png?alt=media&#x26;token=7237a7f5-f7cb-4395-a00c-3162f52472c3" alt=""></div>

**60.** If you have entered a link, click on **OK** to **proceed** or **Cancel** to **negate** the process.

&#x20;

**61.** At the end, the user has also opened the **attachment:**

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FgcAzo5wCpKILOL7wtgtF%2FEmail_Campaigns_Guide_73.png?alt=media\&token=45a70fb0-7560-4cc0-981b-7f2b616f9bab)

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FcHc5B9r880YcYkqk5Znf%2FEmail_Campaigns_Guide_74.png?alt=media\&token=a3b7e2a3-2085-4685-af47-3019bdb2ab3e)

**62.** Click on **View Details** to view the details that were retrieved:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FtW4QbNH1vgROuD2jjzi7%2FEmail_Campaigns_Guide_75.png?alt=media\&token=87a6bb03-8c9a-4114-ab74-e114072e1636)

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FbPvTgTDp5kVQihBqxp4t%2FEmail_Campaigns_Guide_76.png?alt=media\&token=97c50128-ae84-497f-8d9e-f748e64c480f)

**63.** Select the **Go Back** button to return to the Email Campaigns **default** page:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FoEXAZDPdKcZLAc1Sx7FN%2FEmail_Campaigns_Guide_77.png?alt=media\&token=f55c04e1-8382-4b65-a61b-b06b9554d103)

**64.** To **view** the **results** of a campaign just click on the **statistics** button:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FvDoAGhebXJj3bWsmhqdV%2FEmail_Campaigns_Guide_78.png?alt=media\&token=470e4358-17ba-4856-bdce-3c85d680bbc2)

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F0yYfQw5HVjGDZjeT042L%2FEmail_Campaigns_Guide_79.png?alt=media\&token=7c2ce2f9-59c7-4af7-a0aa-9ca29ea7d10a)

**65.** You can always **pause** the campaign by clicking on the **Pause Campaign** button:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FBIiCNFsrb5CGAe6rOLuv%2FEmail_Campaigns_Guide_80.png?alt=media\&token=c3d493a0-a0d6-45e0-b221-d668a94a235e)

**66.** On the prompt that pops up, select **Pause Campaign** or **Cancel** accordingly:

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FZNnjfUcPAfS6YFBlvKmq%2FEmail_Campaigns_Guide_81.png?alt=media&#x26;token=e6d64312-59db-4c1b-9186-3f37f94028ce" alt=""></div>

**67.** On the next prompt, press **OK:**

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2Fj8mZDGZj75ifcNzAG14p%2FEmail_Campaigns_Guide_82.png?alt=media&#x26;token=b47bd13d-a685-4c91-8542-93a527f28075" alt=""></div>

**68.** You can **resume** the campaign by clicking on the **Resume Campaign** button:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F4MoqVfE8NTabNaqEhRVG%2FEmail_Campaigns_Guide_83.png?alt=media\&token=cf8d2550-f981-4ee7-838f-91c7830c7631)

**69.** Click on **Resume Campaign** to proceed:

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FhNzAovJ4jjhKrm2POZ5r%2FEmail_Campaigns_Guide_84.png?alt=media&#x26;token=e99d98a5-4e50-4087-b4e2-85e1251c16d9" alt=""></div>

**70.** Once again, select **OK** to finalise:

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FfE8TaHtZxNYTFaTJbmyk%2FEmail_Campaigns_Guide_85.png?alt=media&#x26;token=08e46922-0a3a-40fd-b52c-3d379ad94d64" alt=""></div>

**71.** We could now demonstrate the **deletion** of the campaign, but since we can show this later on, let’s go ahead and click on **Complete Campaign** to end our campaign:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FIabD7tH5y7vaVSCGcfPk%2FEmail_Campaigns_Guide_86.png?alt=media\&token=74d4b5bb-bc1d-48e6-a63b-fdef20be670e)

**72.** As usual, select **Complete Campaign** to end the process:

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FYBEURmWGbccNZO8IEDLH%2FEmail_Campaigns_Guide_87.png?alt=media&#x26;token=a3478d4d-3a72-4449-9b20-77389501f5ea" alt=""></div>

**73.** Click **OK** to proceed.

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FQwrOBizNZL1lFM76M91a%2FEmail_Campaigns_Guide_88.png?alt=media&#x26;token=b3017b9c-1b0f-46af-907a-3b703a33cae4" alt=""></div>

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FemoTYhQK4oTRqm5Oijz2%2FEmail_Campaigns_Guide_89.png?alt=media\&token=bc41dd37-6c60-4837-879e-553eed4507ce)

**74.** As we can see, our campaign is no longer part of the **Active Campaigns,** so let’s go over to the **Archived Campaigns:**

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2Fw3GkxHctfkjOwesdlUMy%2FEmail_Campaigns_Guide_90.png?alt=media\&token=2eedaaa1-5e54-41c8-b40a-8f27446f8824)

**75.** Finally, click on the **trash can** button to **delete** the campaign:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2Flyh4cxZWNezEAt55UVMQ%2FEmail_Campaigns_Guide_91.png?alt=media\&token=b14f0054-0b5f-48cd-b352-d2372d448e46)

**76.** Confirm your action using **Delete.**

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FEGEHhVgUtpjf3MFNxdf5%2FEmail_Campaigns_Guide_92.png?alt=media&#x26;token=e9220bc6-2ca6-4996-a599-afed04cce494" alt=""></div>

**77.** Click **OK** to end the process:

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FUxItIhS3tEiE49nxWQGM%2FEmail_Campaigns_Guide_93.png?alt=media&#x26;token=03fad4c6-31a2-410d-9f7c-80ae0322241e" alt=""></div>

**78.** Otherwise, you may delete a campaign from within. You may do that through the **trash can** button:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FXoq0oXDQJCVznx6d9UgP%2FEmail_Campaigns_Guide_94.png?alt=media\&token=df6bb94f-5710-4679-af1a-99c1a680b4ed)

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FKJKy2Evm9GDrqwdXLt7A%2FEmail_Campaigns_Guide_95.png?alt=media&#x26;token=46950d4a-7d5f-401f-9d1d-ada1683cc0f7" alt=""></div>

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FxH6YV7UVvfuKCR1gB40q%2FEmail_Campaigns_Guide_96.png?alt=media&#x26;token=c5b97cf7-71b8-4a16-99f3-1c858a557273" alt=""></div>