# Smart Groups

## Groups Guide

In this article, we explore the creation and management of Smart Groups within the platform. Smart Groups allow you to automate the organization of recipients based on dynamic criteria, making it easier to target specific audiences for training or phishing campaigns

{% embed url="<https://vimeo.com/icsi/smart-groups?share=copy>" %}

**1.** To create a new group for recipients, click on the **New Group** button.

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FHVNrlvDxkyzAvkNgEKvb%2Fimage.png?alt=media&#x26;token=064a5f15-f670-4f66-b04c-5c2c10fa2d38" alt=""><figcaption></figcaption></figure>

2. Add the group name and description then select **smart group** from group type and click **NEXT STEP** to proceed.

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2Ffi1NIGgyy8K5RyRDxd23%2Fimage.png?alt=media&#x26;token=786666d0-74ba-487a-9c68-b27bbe99a1a3" alt=""><figcaption></figcaption></figure>

**3.** If you would like to return to the default page of **Groups,** just click on **Go Back.**

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FvYrHYVPrCRtsNHd50OXW%2Fimage.png?alt=media&#x26;token=d0d7f1ef-762d-496c-a711-c91970331654" alt=""><figcaption></figcaption></figure>

**4.** At the second stage of the process that is recipient related, you have the option to create recipients. This is **optional,** so you can proceed to the **NEXT STEP** accordingly.

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2Fy0QggsJgv6TfjAHIumyO%2Fimage.png?alt=media&#x26;token=06f96bd3-5360-46b1-9ba0-38af2289684d" alt=""><figcaption></figcaption></figure>

**5.** If you wish to create users, you can do it manually by adding their details (ex. First Name, Email, etc.):

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F8Uq3soX4A7S0e2GMwU6U%2Fimage.png?alt=media&#x26;token=b3f93027-7426-44e5-a1e3-b678a4d64abe" alt=""><figcaption></figcaption></figure>

**6.** You can also select the position of that recipient through the **drop-down list** and click **Add** to finally add the draft user for review.

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FlcI8CgqhEByF34A8qMjs%2Fimage.png?alt=media&#x26;token=06733cff-79d6-47a5-bead-1dc0e1b136b1" alt=""><figcaption></figcaption></figure>

**7.** Alternatively, for larger groups of known people, you can **mass add** users on the platform by importing **CSV** files.

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FoRL66eQRc4HAQisYx08R%2Fimage.png?alt=media&#x26;token=69d94dac-c831-4529-a40a-8faad5f4fbc4" alt=""><figcaption></figcaption></figure>

**8.** The structure of the CSV file should be specific so the platform can retrieve the information properly. To guide you, there is a CSV file available for download that shows the proper format for use:

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FyNDmPVJsBHCovI5X2VnG%2Fimage.png?alt=media&#x26;token=3ee354d4-4c7b-45f0-96e7-17a4986be270" alt=""><figcaption></figcaption></figure>

**9.** Inserting users using the **Bulk Import** button:

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FwlftrFkIUJaF0i33nUI3%2Fimage.png?alt=media&#x26;token=346900cb-05bd-472e-a367-3264886b07c8" alt=""><figcaption></figcaption></figure>

For this instance, we are using a custom template:

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FvpLwpss0fDQY6fNQ1a7l%2Fimage.png?alt=media&#x26;token=7b80bf50-7f38-4af1-b053-ea027b4a2b70" alt=""><figcaption></figcaption></figure>

**10.** As we can see, our users have been successfully added for review:

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FUOdoSPEHuVCIhvNprsio%2Fimage.png?alt=media&#x26;token=d50db149-e67c-4ebb-abb4-84787940bf27" alt=""><figcaption></figcaption></figure>

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FToPjvFYdCt2KfOLK948S%2Fimage.png?alt=media&#x26;token=7d2add5f-dfb4-4de1-96d8-ed6373c1acd8" alt=""><figcaption></figcaption></figure>

**11.** In the prompt that appears, select **Cancel** if you would like to review again. Otherwise, select **Create** to create the group as expected.

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FnfLktXxxvvo7Em6J2rWD%2Fimage.png?alt=media&#x26;token=eab6249e-a745-4335-b09e-9546d6afadd5" alt=""><figcaption></figcaption></figure>

In case that you haven’t entered any recipients during the **Recipients** phase, this will create an **empty** group. You may use this method when creating [Email Campaigns](https://docs.cyberawaresecurity.com/admin-portal/email-campaigns).

**12.** Click **OK** on the last prompt.

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FrUXyA8GrlLDuzgPabQxx%2Fimage.png?alt=media&#x26;token=375fe894-3c95-4bb7-944b-c0d30a050bb7" alt=""><figcaption></figcaption></figure>

**13.** Let’s do a demonstration:

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FkIyHdSyhNGUSRzwDKCDs%2Fimage.png?alt=media&#x26;token=db51e03f-4b23-4e37-bef9-4545faf8cfca" alt=""><figcaption></figcaption></figure>

**14.** Finally, our group has been created along with the users!

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F4NWtCSarsTbTwhcwBwju%2Fimage.png?alt=media&#x26;token=4c6b85ce-8da3-4a0a-8551-70baa1b7086d" alt=""><figcaption></figcaption></figure>

**15.** Now, let’s enter a user **manually** for demonstration:

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FOMTCxk2kIAdMf18iEAPd%2Fimage.png?alt=media&#x26;token=9428e20f-52df-4dc2-ab6e-8153d4be5a32" alt=""><figcaption></figcaption></figure>

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FhgGeVjgDvDGMQFS6zfji%2Fimage.png?alt=media&#x26;token=55a07915-7cbd-4881-b073-934a51e4aa48" alt=""><figcaption></figcaption></figure>

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FcjhTxPRXtZBilE7XFzGV%2Fimage.png?alt=media&#x26;token=fb92d580-8e3d-49cf-80a6-d649eb7735c6" alt=""><figcaption></figcaption></figure>

**16.** We can click on the **trash can** icon to **delete** that user:

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F1Ema4rtmS99AaHFRQyhl%2Fimage.png?alt=media&#x26;token=1c758391-a671-4d61-ab41-b3f9eb4e5d26" alt=""><figcaption></figcaption></figure>

**17.** Instead, we will continue:

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F3SPrAJvcMF0tCgNZ8ZMB%2Fimage.png?alt=media&#x26;token=2601a11c-8214-4272-afc6-db0b6880c0b5" alt=""><figcaption></figcaption></figure>

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2Ftg6jMlaTZ1F10FhGxRJ6%2Fimage.png?alt=media&#x26;token=382a1818-9357-4cb9-859e-9574c7f9a825" alt=""><figcaption></figcaption></figure>

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F3WkRf3Dm3H9coOYz3ZGU%2Fimage.png?alt=media&#x26;token=27366088-2dd8-4fd6-8a93-c27f2b028523" alt=""><figcaption></figcaption></figure>

**18.** As expected, the new **Group** called **DevOps** now exists and it includes the user we have created!

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FEXIpg8ZYVX37zyzlhQSI%2Fimage.png?alt=media&#x26;token=4e09a03b-5d63-466e-8b9a-1ebee2f19dcb" alt=""><figcaption></figcaption></figure>

**19.** You can **edit** the group type from smart to normal and vise versa through the **Edit** button :

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FHVJzy3yti8vM8hBFu3cn%2Fimage.png?alt=media&#x26;token=9d3328d2-0416-4632-8a6b-5218525d70ca" alt=""><figcaption></figcaption></figure>

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FxT3CPRdNZXfyvf4q6VjX%2Fimage.png?alt=media&#x26;token=74c452cb-eca4-4c93-887c-5220dd95b527" alt=""><figcaption></figcaption></figure>

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FQu1y8RK6Om8vb7yf5Oty%2Fimage.png?alt=media&#x26;token=e86695dc-38f4-440a-a501-1560bc5b3b14" alt=""><figcaption></figcaption></figure>

**20.** To add an existing recipient to the group, select the **Add Existing Recipient** button:

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FYRrgoVUmDRixm5reR5rb%2Fimage.png?alt=media&#x26;token=c07ad055-230a-4dd8-acd6-ec691170b405" alt=""><figcaption></figcaption></figure>

**21.** Pick the recipient of your choice and click **Add** to confirm, or **Cancel** to negate the procedure:

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FudxUhLVmcdRVlSP2KpU6%2Fimage.png?alt=media&#x26;token=fb839cf4-a2c7-4dcd-a385-e438822e9a68" alt=""><figcaption></figcaption></figure>

**22.** On the confirmation that pops up, just click **OK.**

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F6bzJsKvdmKbOh3y3dCFX%2Fimage.png?alt=media&#x26;token=3d79a0a3-ae99-4e6f-8d47-df672b79f9f8" alt=""><figcaption></figcaption></figure>

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F7maO74omClf2McLNdZuP%2Fimage.png?alt=media&#x26;token=cc9acd59-c10e-4547-bf3a-73b379ee240e" alt=""><figcaption></figcaption></figure>

**23.** Moreover, you can add a new recipient in the group through the **Add New Recipient** button:

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FP0TPO4nauUj7x2zWafI3%2Fimage.png?alt=media&#x26;token=b23323ca-0641-4160-9b0a-bcf8434aa8cc" alt=""><figcaption></figcaption></figure>

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FCwofQps16YvNoSyL9zxs%2Fimage.png?alt=media&#x26;token=d77b88ea-7215-4dff-a3ba-037c93132199" alt=""><figcaption></figcaption></figure>

**24.** Add the required details and select the organisation level for that recipient from the drop-down list.

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F7RMZP15VifjvLGnqxRhM%2Fimage.png?alt=media&#x26;token=f0baaabd-afbe-47e5-b7ec-622bba5bbbb5" alt=""><figcaption></figcaption></figure>

**25.** Click **Save** to store the new recipient, or press **Cancel** to return to the previous window.

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FVf9A0dUvVifl0piF4VWh%2Fimage.png?alt=media&#x26;token=a34e69ea-d537-4a29-bf86-de5a4f2bbafc" alt=""><figcaption></figcaption></figure>

**26.** Alternatively, for larger groups of known people, you can **mass add** users on the platform by importing **CSV** files using the add bulk recipients.

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FHawWaHVT5cqlsPdGOgh1%2Fimage.png?alt=media&#x26;token=d0b0d8be-69d8-4f43-b2b2-f10ffd4ff5c8" alt=""><figcaption></figcaption></figure>

**27.** To view the user of a group, click on the **eye** button next to the record details:

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FKW6Tpp4UjKSpO09pvQFr%2Fimage.png?alt=media&#x26;token=9e6e14a1-1e2f-4392-99c2-2cc157c95bbb" alt=""><figcaption></figcaption></figure>

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FOLsew86C8eqaCtCOKRqm%2Fimage.png?alt=media&#x26;token=d11100db-00cb-4b8f-8cfd-1aa7e47eca84" alt=""><figcaption></figcaption></figure>

To learn more about recipients, please visit the following [link](https://docs.cyberawaresecurity.com/admin-portal/recipients).

**28.** In case you wish to **delete** a user from a group, click on the **trash can** button.

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FovxqU7Gf3s8dCrwu2sje%2Fimage.png?alt=media&#x26;token=e6a730ef-0341-4c91-979e-955e205d5f63" alt=""><figcaption></figcaption></figure>

**29.** To confirm the action, click on **Remove target.** Otherwise, select **Cancel.**

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FYIYHFp1KhXEIBve8OPeG%2Fimage.png?alt=media&#x26;token=d7ad5577-4959-4c3f-8d27-5a1ff50f1b51" alt=""><figcaption></figcaption></figure>

**30.** When removing the target recipient, a confirmation prompt pops up. Click **OK** to resume.

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FngAOoG4PL9sjuwRjd9TZ%2Fimage.png?alt=media&#x26;token=393757a1-a7c1-4970-8d70-c43f1b12e3eb" alt=""><figcaption></figcaption></figure>

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2Fjuk5dtU7bn93jKQwd6vp%2Fimage.png?alt=media&#x26;token=a0a8442c-e0e4-40ee-91e6-1e793c7db46f" alt=""><figcaption></figcaption></figure>

**31.** Another option is to **Go Back** to the default page of **Groups,** to view the current groups.

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FVYC1mSCcrKM2bnpkfu0u%2Fimage.png?alt=media&#x26;token=c5bbaf8f-fa58-461b-a91d-4f1ca5958002" alt=""><figcaption></figcaption></figure>

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F22fCbOYsEqHCneoQdHEF%2Fimage.png?alt=media&#x26;token=975a64d2-6951-445f-a9f6-c04acd55bb6a" alt=""><figcaption></figcaption></figure>

**32.** To return to the “view” page of your group, click on the **eye** button.

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FyKtP3ZyyphDaUTPuCn5p%2Fimage.png?alt=media&#x26;token=9e96ec33-1dcc-4a3d-b68c-8792280c6ecf" alt=""><figcaption></figcaption></figure>

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FNtq193RqXkZPrs9Kv5N8%2Fimage.png?alt=media&#x26;token=94502a6e-d908-4686-aa07-99a38c071ed0" alt=""><figcaption></figcaption></figure>

**33.** Alternatively, to **edit** the group itself, click on the **pencil** symbol:

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FVvKMn73Y8l7ouIXTkQFv%2Fimage.png?alt=media&#x26;token=4733b10e-fbba-4d5c-87e9-7706e74e6f96" alt=""><figcaption></figcaption></figure>

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F9bOMGaLDs1dNHII4OhzB%2Fimage.png?alt=media&#x26;token=ded3cda0-148f-485a-9985-1533174adfc3" alt=""><figcaption></figcaption></figure>

**34.** You can always **delete** a group from the list by selecting the **trash can** button.

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FZFGL0pEyzr3XfNIM4WKD%2Fimage.png?alt=media&#x26;token=c8519fb3-4ef0-4c92-b5c8-48fed6ec4275" alt=""><figcaption></figcaption></figure>

**35.** Just confirm your action with **Delete** or select **Cancel** to reject:

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2Fj6VLKCs04oU4RbU0OJyz%2Fimage.png?alt=media&#x26;token=2b4f8086-6a40-4a88-b103-5c03cf49dd9f" alt=""><figcaption></figcaption></figure>

**36.** On the confirmation prompt, click **OK** to continue exploring the portal.

<figure><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FVqR5tWDrPdpbPAUKp24d%2Fimage.png?alt=media&#x26;token=d317f913-2a77-4029-b697-a3f23190ff31" alt=""><figcaption></figcaption></figure>
