# How to change a recipient's password as an admin

In this article, we explain the process of **changing** the password for a **recipient** through the **admin** portal.

 

{% embed url="<https://vimeo.com/icsi/resetting-recipients-password?share=copy>" %}

**1.** Navigate to the **Recipients** section of the admin portal:

![](/files/6UVTxsCErgiuIxVfJL1a)

**2.** Click on the **eye** button to view a recipient’s details:

![](/files/2rKIJDv643j5DDzQHjjx)

![](/files/jbJIV5cmhGRrzMvwyYkN)

**3.** Finally, to change the recipient’s password click on the **Change Password** option:

![](/files/iWYPh0s3Cg6uAnry3ixa)

**4.** Enter the **new** password **twice** and confirm it through the **Change Password** button. Alternatively, **Cancel** the change.

![](/files/JSuf7SliJNg9gCB3sC7b)

**5.** If you are sure about the change, choose **Add** or **Cancel** to reject it:

<div align="center"><img src="/files/aJRtweDkogLgpxMG3TPN" alt=""></div>

**6.** On the confirmation prompt that pops up, select **OK** to finalise.

<div align="left"><img src="/files/xaRPippvG0cczZy1tqjr" alt=""></div>


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