# SMTP Profiles

## SMTP Profiles Guide

In this article, we explain how to **create** custom sending **SMTP Profiles** as an **admin** on the admin portal. **Custom** SMTP profiles provide you the ability to relay student notifications and phishing emails from them. This eliminates the need to whitelist our SMTP (**IP** and **hostname**) server and is especially beneficial for organisations that have strict security mechanisms in place.

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{% embed url="<https://vimeo.com/icsi/smtp-profiles?share=copy>" %}

**1.** To create a **new** **SMTP** profile, select the **New Profile** button.

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FQcjihGJUmAlcYco83aCd%2FSMTP_Profiles_Guide_1.png?alt=media\&token=a3c60da1-6556-4b7f-9df5-eaa577d97b57)

You should get the following prompt:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FneXerMsw7g3duF34Q31k%2FSMTP_Profiles_Guide_2.png?alt=media\&token=22fc74f9-39c9-4978-81f6-61c89a35c80f)

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FTHqiEA8E4O7SvJNcRuzj%2FSMTP_Profiles_Guide_3.png?alt=media\&token=3fa14894-c135-4c26-b9ed-aafc11ae2117)

**2.** Enter the details required and select **Save Profile** or **Cancel** to negate the process.

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FBkQgHShIObcGJdV7d0tx%2FSMTP_Profiles_Guide_4.png?alt=media\&token=f68ff2bc-77ae-4c62-b8d5-0247bc7e53d4)

**3.** When creating a custom SMTP profile, we can test whether the emails from that profile are able to reach the target’s inbox. To do that, click on the **Send Test Email** button:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FOVpNMuWH6DqWRGw3gZR3%2FSMTP_Profiles_Guide_5.png?alt=media\&token=35dc01d9-8cc8-4ab5-bec6-dc97640181af)

**4.** Fill the details required and click on **Send.**

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FhE6bsq9s90fbDMyr3oKJ%2FSMTP_Profiles_Guide_6.png?alt=media&#x26;token=dfe9a9fe-59c2-43f8-8dad-2d6e0a39e114" alt=""></div>

**5.** Click on the **drop-down** list to view more than 10 entries in a single page:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FWiID3tIT9Qiv9HdgFLdN%2FSMTP_Profiles_Guide_7.png?alt=media\&token=d6227457-3424-4a07-b56d-1505d8655e0b)

**6.** Let’s make an example:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2Fjs7izNpzZFTIk060ZdDk%2FSMTP_Profiles_Guide_8.png?alt=media\&token=a1a53ced-d9ae-4fc0-a851-4daa94647471)

The details shown above are for demonstration purposes. You should add your own configuration details for this to work.

**7.** You can use alternative ports like **25, 993, etc.**

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F0qGi8FogAHbTB9u62ePm%2FSMTP_Profiles_Guide_9.png?alt=media\&token=b9ff3a96-e913-462b-b3a2-51f13cfa8248)

**8.** Make sure the **Ignore Certificate Errors** option is **ticked.**

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FDZBOPEB1VlS54ts8Ient%2FSMTP_Profiles_Guide_10.png?alt=media\&token=6529e1b9-80a4-4a75-8edf-14a71e641a74)

**9.** As we can see, the new SMTP profile called **cyberaware** has been added successfully!

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FFi1E0iYrwlk14YEp9xth%2FSMTP_Profiles_Guide_11.png?alt=media\&token=72e8b922-08ed-461a-8640-5b29287c2b1d)

**10.** Generally, you can edit an existing profile by clicking on the **pencil** symbol:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FLrYKUdXB4n9prxeHbTKo%2FSMTP_Profiles_Guide_12.png?alt=media\&token=8eb80007-1f74-4238-8ba5-54d2612162e7)

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FhNgXPDg5jN2PbRL65VN2%2FSMTP_Profiles_Guide_13.png?alt=media\&token=5cbb0eb6-f68a-4eaf-b8fb-2d9b7d1e5d63)

**11.** Change the details you would like and click on **Save Profile.**

<div align="left"><img src="https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FlTf0PGTH2dNFS7B7gxP5%2FSMTP_Profiles_Guide_14.png?alt=media&#x26;token=5d2e8d01-d823-4ca3-b518-300c2a08e2ed" alt=""></div>

**12.** Changes were applied.

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2Fkf9UaCXDWmJQtWAvP3zx%2FSMTP_Profiles_Guide_15.png?alt=media\&token=ef7869ff-b9ab-48ea-a861-845d3ef2c7c3)

**13.** To **copy** an existing profile, select the button shown in the following image:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FIpP7dgFvBAeFmsxcoy6A%2FSMTP_Profiles_Guide_16.png?alt=media\&token=d71028de-f72e-4393-9c47-85fbad4dbe60)

**14.** The copied profile prompt should pop up:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2F9nouLJ3XLyIXpQurnF5p%2FSMTP_Profiles_Guide_17.png?alt=media\&token=4e6df10e-409e-4374-a0b1-d26d7670e291)

**15.** Change the details accordingly and select the **Save Profile** button.

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FxNsK5PCQljPrmq5Ebdvn%2FSMTP_Profiles_Guide_18.png?alt=media\&token=61482914-47eb-4c74-b2c5-2e9708811f8a)

**16.** The **copied** profile has been added as expected:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2Faojo7W0xInMU74VItEsU%2FSMTP_Profiles_Guide_19.png?alt=media\&token=e1befa36-2f89-4151-afc0-b1fb3471555b)

**17.** Alternatively, to **delete** a stored SMTP profile, click on the **trash can** button:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FP7jfU99lQvMOFJ2GYyhl%2FSMTP_Profiles_Guide_20.png?alt=media\&token=8705d7be-a1c6-4f62-8221-9d099fd7af81)

**18.** You should receive a message, essentially asking you to confirm your action. Click **Delete** or **Cancel** accordingly:

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FnGxWFG8LVpT0wszDvFpH%2FSMTP_Profiles_Guide_21.png?alt=media\&token=1cb2d1e6-db7d-4197-8532-3b37fa20f24b)

**19.** Click **OK** to finalise.

![](https://787872742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdbDWFUV8KfahpvaDhzuK%2Fuploads%2FDJv4ySMifRT1FSa4D4ly%2FSMTP_Profiles_Guide_22.png?alt=media\&token=d7eecf9e-9c21-489c-9c94-26bbf64c6d10)


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